Please read through our Return Policy on this page to understand letshop.pk a Pakistan Online Store’s return procedures and make sure your item is eligible for return.
You will have 7 days after an item is delivered to you to notify us that you want to return the item. This means if your item was delivered e.g. on the 5th of the month, you have till the 12th to initiate a return. If the item you wish to return meets the criteria mentioned below, your return can be initiated by calling or WhatsApp our helpline at (0301) -8224856
Returning an item is simple, just follow the steps mentioned below:
- Check if your product meets all requirements
- Call or Whatsapp the Letshop.pk helpline and request a return
- Fill out the return form
- Pack items and attach the return label
- Arrange product pick up or drop off
- Your returned item will be Quality Checked
- Letshop is a Pakistan Online Store our aim is the best service and customer satisfaction
If validated and Quality Check passes, you will be refunded for the item
What are the conditions for returning an item and what is the procedure?
Your item cannot be returned if it belongs to one of the following restricted categories. (These categories are restricted from returns owing to certain business, health or hygiene reasons).
- Skin-care or hair-care products
- Innerwear or Swimwear
- Perfumes and Fragrances
- Custom or Made to Order products
- Imported On Order products
- Certain Sale products
If you bought a General Merchandise or Electronic item (anything other than a Fashion or Beauty product), please refer to the requirements stated in the chart below.